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AI · GTM · Process consulting

Fix the process. Then add the AI.

I'm Daniel Nowak. I've spent eighteen years in operations, from hotel kitchens to leading the Google Customer Solutions team at TTEC that finished #1 for revenue in EMEA. I map how revenue moves through your company, fix the handoffs where it stalls, and automate the steps worth automating.I'm Daniel Nowak. I map how revenue moves through your company, then automate the steps worth automating.

#1EMEA revenue team, Google CS
5×funnel engagement, Sensay
30%faster ticket handling, SpotOn