Daniel Nowak · GTM and AI consulting
Fix the process first. Then bring in AI.
For only the human touch gives technology its true sense.
I find where your company loses customers before the invoice goes out. You get the causes removed first, and automation only where it pays back.Thirteen years in hospitality came first, then leading the Google Customer Solutions team at TTEC. My work with AI goes back to the very beginning: personality replicas at Sensay and preserving the tacit knowledge in people's heads. As a Lean Six Sigma Black Belt, I turn it into a written process.I find where your company loses customers before the invoice, remove the causes, then automate what pays back.